Because work is a four letter word. But so is life. And so is love.

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How to Work at Home Together and Still Have a Happy Marriage

My husband and I both work at home. He’s a professional telecommunications marketing consultant. I’m a professional writer and speaker. Our workplace is our home and our home is our workplace. On this simple fact hangs the fate of our marriage: connubial bliss or domestic disaster. I came to this realization one lunchtime as Kalle (my […]

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Why Step Up?

When you agreed to head up a committee for your favorite charity, you probably commended yourself for “stepping up”. The finances were in a shambles, the outreach programs were comatose, committee membership had dwindled down to 5… and you volunteered to serve. Now that’s stepping up! But very quickly, some of the realities of nonprofit […]

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Just Say NO To Costly Clients

Accentuate the positive, eliminate the negative. These are lyrics to live by if your firm has clients who cost you more than they could ever pay. A costly client is one who detracts from your productivity, profitability or peace of mind, and he-or she-should be mustered out of a survival-minded CPA’s client base. The costliest […]

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Too Many Colors

I am a lover of gardens, not a student of them. Until very recently. I didn’t know a coleus from a columbine. At least, I didn’t know their names. But, like most self-assured innocents, I knew what I liked and what I didn’t like. And one thing I definitely didn’t like was too many colors. […]

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How Work Became a Four Letter Word

Work is making us crazy. We yearn for early retirement yet fawn to keep our jobs. We dream of opening our own businesses yet have nightmares about getting laid off. From mailroom to boardroom, working life has all the earmarks of a schizophrenic breakdown. And then there’s Dilbert. When Dilbert says senior executives are clueless […]

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Protect Your Sanity: Flee Crazy Boss

Sad but true: there does seem to be a lot of crazy bosses out there. Last year, I gave a talk on neurotic leadership styles and how to overcome them. After the speech, I received dozens of confidential notes from members of the audience, relating their encounters with off-the-wall managers. One man, a life-long employee […]

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Getting Rid of that Pain in the Neck

Want me to head up the program committee? No problem. Chair the Regional event? Be happy to do it. HOWEVER… “that pain in the neck” has volunteered to be on my committee (again!). Apparently she admires my way of doing things and would like for me to mentor her. But the questions she asks, the […]

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Coping With The Interview

You’re about to interview for that job you really, really want. And you are a wreck. You know that was another candidate you just passed in the parking lot, the fellow with the Armani suit and smug smile… And that woman sitting across from you in the reception area:, so calm, so collected, makeup impeccable, […]

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After The Downsizing: Taking Care of the Survivors

Recently I received a card from a former client: “Doing OK. Still have job.” This man has worked for the same company, in the same department, for more than 20 years. Almost two years ago, however, nearly a third of his co-workers lost their jobs, casualties of downsizing and restructuring. “Those people were like family […]

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Gain Competitive Advantage: Use Diversity Competence

Hospitality is a very competitive industry. Fierce competition for guest dollars and employee talent is the norm. Where can you find the competitive advantage to pull ahead of the pack? A clue lies in the meaning of the word “hospitality”. Webster defines hospitality as “the cordial and generous reception of guests socially or commercially”. True […]

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